Know who to follow up next.知道下一位该跟进谁。
One sales inbox for scattered customer enquiries. NexaFlow shows priority, customer needs, missing details, and the next reply direction.把分散的客户询问集中到一个销售 inbox。NexaFlow 会显示优先级、客户需求、还缺什么，以及下一句回复方向。
Built for Singapore businesses that receive enquiries from WhatsApp, Instagram, Facebook, TikTok, Xiaohongshu, calls, and referrals.Built for Malaysia businesses that receive enquiries from WhatsApp, Instagram, Facebook, TikTok, Xiaohongshu, calls, and referrals.
Ask for date, budget range, and package preference before pushing for appointment.先问日期、预算范围和想了解的配套，再推进预约。
Hi, can I confirm your preferred date and budget range first? Then I can quote the right package.你好，可以先确认你想预约的日期和预算范围吗？我再帮你报价合适的配套。
What your sales team sees every day销售每天看到什么
A simple queue for businesses that need fewer missed messages and clearer follow-up.给商家和销售团队用的简单队列：少漏消息，也知道下一步怎么跟。
All messages in one queue所有消息进一个队列
WhatsApp, Instagram, Facebook, TikTok, Xiaohongshu, calls, and referrals can be worked from one place.WhatsApp、Instagram、Facebook、TikTok、小红书、电话和介绍来的客户，都在一个地方处理。
Create My Enquiry Inbox创建我的询盘 inboxKnow what is missing知道还缺什么
AI shows whether the customer is stuck on budget, timing, quotation, requirements, documents, or comparison.AI 告诉你客户是卡在预算、时间、报价、需求、资料，还是比较不同选择。
Try Demo试用 DemoNext reply ready下一句回复准备好
Sales get a clear next message, then mark replied, follow up later, or book an appointment.销售拿到下一句回复，再标记已回、之后跟进，或安排预约。
Open Inbox打开 InboxBring customer messages into the queue把客户消息带进销售队列
For the pilot, use buyer links plus manual or assisted DM capture today. Meta auto-sync for WhatsApp, Facebook, and Instagram can be switched on after Meta Developer setup is approved.试用阶段今天先用买家 link，加上手动或辅助导入私信。WhatsApp、Facebook 和 Instagram 的 Meta 自动同步，等 Meta Developer 设置通过后再开启。
Meta sync after approvalMeta 通过后自动同步
Official WhatsApp Business, Instagram, and Facebook messaging sync requires Meta account access, webhook setup, and approval. Until then, the sales queue still works with manual capture.官方 WhatsApp Business、Instagram 和 Facebook 消息同步需要 Meta 账号权限、webhook 设置和审核。通过前，销售队列仍然可以用手动导入来试。
Paste or screenshot when needed需要时复制或截图
For TikTok, Xiaohongshu, calls, and referrals, paste the message or source note so AI can make a follow-up card.TikTok、小红书、电话和介绍来的客户，可以复制内容或来源备注，让 AI 变成跟进卡。
Reply in the right app回到原平台回复
NexaFlow keeps the source, stuck point, next reply, and reminder while sales reply in WhatsApp or the original app.NexaFlow 记录来源、卡点、下一句回复和提醒；销售再回 WhatsApp 或原平台回复。
Simple pricing after trial试用后的简单价格
Start with a 30-day trial. Pay only when the enquiry workflow is useful for your business.先试用 30 天。确认询盘流程对你的生意有帮助后再付费。
30-day trial30 天试用
Test the full enquiry workflow with real customer messages before choosing a monthly plan.先用真实客户消息测试完整询盘流程，再选择月费配套。
- Private enquiry inbox私密询盘 inbox
- AI classification, stuck point, and reply draftAI 分类、客户卡点和回复草稿
- Follow-up reminders跟进提醒
Enquiry Starter询盘入门版
Full AI follow-up for solo owners and small teams handling up to 100 enquiries per month.完整 AI 跟进功能，适合每月 100 个询盘以内的老板或小团队。
- Up to 100 enquiries / month每月最多 100 个询盘
- AI priority, category, and stuck-point detectionAI 优先级、分类和客户卡点判断
- Next reply drafts and follow-up reminders下一句回复草稿和跟进提醒
- Manual, paste, screenshot, and source tagging手动新增、复制、截图和来源标记
Enquiry Growth
For teams handling 101-500 enquiries per month with daily follow-up work.适合每月 101-500 个询盘、每天都需要跟进的团队。
- 101-500 enquiries / month每月 101-500 个询盘
- Everything in Starter包含 Starter 全部功能
- Shared team queue and follow-up dashboard团队共享队列和跟进看板
- Source visibility and setup support来源可视化和设置协助
Business
For 500+ enquiries per month, multiple outlets, official channel setup, or custom workflow needs.适合每月 500+ 询盘、多分店、官方渠道接入或客制流程。
- 500+ enquiries / month or custom volume每月 500+ 询盘或客制用量
- Multiple outlets or workspaces多分店或多个 workspace
- Official channel setup assistance官方渠道接入协助
- Custom workflow, export, and priority support客制流程、导出和优先支持
The daily flow每天使用流程
No complicated CRM routine. Sales just opens the queue and handles the next customer.不用复杂 CRM 流程。销售打开队列，处理下一位客户。
See the customers who need attention first.先看今天最需要处理的客户。
Know what they asked for, what they are stuck on, and what to ask next.知道客户问什么、卡在哪里、下一句问什么。
Copy the next reply, then mark replied, remind later, or book an appointment.复制下一句回复，然后标记已回、之后提醒，或安排预约。
Trust and data protection信任与资料保护
Customer enquiry data stays behind a private inbox and should be used only for replies, quotations, appointments, follow-up, support, and required records. Merchants can delete individual enquiries when a record is no longer needed.客户询盘资料会放在私密 inbox 里，并且应只用于回复、报价、预约、跟进、客服和必要记录。当记录不再需要时，商家可以删除单个客户询盘。